Lynn F. Bufka and Nicholas Camp
As the United States continues to struggle to find solutions to providing affordable health care to all residents, the role of primary care providers has been increasingly emphasized. The use of the primary care physician (PCP) and associated medical staff, such as nurse practitioners and physician assistants, as “gatekeepers” to the health care system has grown.
Increasingly greater numbers of individuals see
their PCPs for the majority of their health care needs or, at the
very least at the beginning of their search for
appropriate treatment. A 1993 study found that more PCPs see patients for psychiatric problems than do mental health professionals
(Narrow, Regier, Rae, Manderscheid, & Locke,
1993). Since then, analyses of National Comorbidity Survey data from 1990 and 2001 found a 153% increase in utilization
of only general
medical services by those with mental health concerns (Wang et al.,
2006).
In theory, the use of primary care settings as
the entry point to health care appears to make good sense as an
opportunity to coordinate care and reduce costs. In practice, however, while the gatekeeper model has given
responsibility for identifying mental health problems in many patients to
primary care staff, the data indicate that PCPs are doing an inadequate job of
recognizing mental health problems, and that
existing mental illness remains undetected in many patients (Simon & Von
Korff, 1996).
One difficulty is that behavioral and mental
health experts, such as psychologists, are infrequently
integrated into primary care treatment settings and are therefore not readily available to screen, assess, or
provide consultation. Another complication is
that many symptoms of mental illness can present as physical symptoms, further
obscuring recognition.
It has also become increasingly important to
assess the outcomes of the services provided. When information is gathered
at the systems level, it generally consists of relatively
simple information regarding discrete types of care, but more specific
information is increasingly being collected that not only details system
outcomes but also, at times, can be used to
describe the outcomes of individual clinicians.
Additionally, individual
clinicians frequently find it desirable to record and to demonstrate their
own outcomes. This can be useful to demonstrate the
quality of the services to payers, the effectiveness of services to potential
consumers, and the progress made in treatment to
current patients. Some payers are beginning to require documentation of outcomes, and programs such as the Physician Quality
Reporting Initiative (PQRI), initiated by the
United States’ Centers for Medicare and Medicaid Services (CMS), is but one example. While externally imposed outcomes
measurement systems may be unavoidable at times,
it is preferable to select and implement measurement strategies consistent with the type of care provided by the individual
practitioners.
Programs such as the PQRI do not always include
measures appropriate to behavioral care, and
individual clinician control of data is lost when larger systems implement the
strategies. When faced with possible participation in
an externally developed outcomes measurement system, clinicians may wish to
review the American Psychological Association’s Criteria for the Evaluation of Quality Improvement Programs
and the Use of Quality Improvement Data (2008).
In addition to discussion on screening for mental health problems, this article focuses on the need for outcomes measurement
as determined and controlled by the clinician, rather than on systems created
or imposed by external groups, such as institutional
management or government payers.
The value of Screening for mental health Problems
Underdiagnosis of emotional disorders is a
major problem from several vantage points, including increased medical costs, work
loss, and increased human suffering. In addition, undiagnosed and untreated
mental health problems are known to complicate medical
treatment.
Studies have shown that patients who do not
receive mental health services visit a medical doctor twice
as often for unnecessary care as patients who received
appropriate mental health care (Lechnyr, 1992). Kraft, Puschner, Lambert,
and Kordy (2006) found that individuals receiving
psychotherapy had reduced medical costs, even when there was no improvement in
psychological well-being.
In addition to the financial cost of
underdiagnosis in the primary care setting, there is a clear
social cost as well. The consequences of untreated mental disorders can be serious on multiple levels. It is well documented that
untreated depression leads to significant loss
of work time and productivity, and it follows that other untreated mental illnesses may lead to similar losses.
Numerous studies of the relationship between
depression and work have found that depressed workers have more short-term work disability days and less productive time in
the office than non-depressed workers, resulting in salary productivity
equivalent losses per person of $182 to $395 and
estimated cost to employers of $31 billion per year (Kessler et al., 1999;
Stewart, Ricci, Chee, Hahn, & Morganstein, 2003). Also,
anxiety (like depression) is associated with increased
morbidity and mortality in adult populations (Wetherell & Areán, 1997).
Recent research suggests that a fully integrated
approach to medical and behavioral health care may be beneficial for clinicians
and patients. Screening patients with brief tools for assessing
depression, anxiety, somatization, substance abuse, and social difficulties, and providing the opportunity for
counseling resulted in patients who were more positive and satisfied
with their health care than previously, and who felt
less need to talk to their physician about personal or emotional needs (Miller
& Farber, 1996).
Yet given that most settings are not well
integrated and primary care medical staff are often not able
to assess mental illness accurately due to lack of
training or time, what can be done to increase appropriate recognition of
mental health issues in the primary care
setting?
The prudent use of screening tools and brief assessments for mental illness can serve to maximize the
appropriate identification of mental health
problems. Data that have been collected to date indicate that the use of
brief screening tools does lead to more accurate
diagnosis of mental illness in primary care
settings (Carmin & Klocek, 1998; Noltorp, Gottfries, & Norgaard, 1998;
Williams, Pignone, Ramirez, & Stellato, 2002).
The value of assessing outcomes
it is clearly essential that payers, who are already assessing cost and utilization in the primary care setting, begin to look at outcomes of care, including reduction in symptoms, improved functioning, and quality of life, as related to mental health problems and appropriate treatment.
Fortunately, a wealth of data demonstrate that the treatment of depression and other emotional disorders
leads to decreased medical utilization and increased work functioning, as well
as improved life functioning and remission of
psychiatric symptoms.
In an analysis of 91 studies of the effect of mental health treatment on medical utilization, 90% of
studies reported a reduction in medical
utilization with 20–30% savings when compared to those who did not receive psychological intervention (Chiles, Lambert, &
Hatch, 1999).
Mental health treatment also
contributes to positive changes in work functioning. In a study by the RAND Corporation, patients who utilized a large quantity
of medical services evidenced a reduction in
days of disability and unemployment following successful treatment of depression (Broadhead, Blazer, George,
& Tse, 1990).
Assessment of traditional outcomes for mental
health services also is increasing. Tools for the screening of mental
health conditions can also be used to track outcomes, but these typically
provide only rough determinations of changes in level of distress and may not provide more detailed information about
changes in symptoms, functioning, or quality of
life. Measuring these factors provides a better understanding of the impact of
psychological interventions and also can serve as a gauge of effectiveness of
treatment and determination of when treatment can end.
Additionally, tracking these
factors throughout treatment may provide opportunities for identifying when
patients are not doing well in treatment and altering interventions such that patients do indeed achieve favorable outcomes (Lambert,
2006).
References
Martin
m. Antony & David H. Barlow, 2010, Handbook of assessment and treatment
planning for Psychological disorders,
Second
edition, structured and semi-structured diagnostic interviews, The Guilford
Press
Read Also
Structured and Semi-Structured Diagnostic Interviews
Questions to consider when deciding which measurement instrument to use
Psychometrics and tool development considerations
Barriers to the implementation of Standardized Screening and outcomes measurement
Principles and Practice of assessment in primary care settings
Factors Influencing Assessment
The Current Status of Health Measurement
Evaluating a Health Measurement: The User’s Perspective
Types of Health Measurements
Identifying and Controlling Biases in Subjective Judgments in health measurement
Questions to consider when deciding which measurement instrument to use
Psychometrics and tool development considerations
Barriers to the implementation of Standardized Screening and outcomes measurement
Principles and Practice of assessment in primary care settings
Factors Influencing Assessment
The Current Status of Health Measurement
Evaluating a Health Measurement: The User’s Perspective
Types of Health Measurements
Identifying and Controlling Biases in Subjective Judgments in health measurement
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